CUSTOMER SUPPORT on the Element Vape
Element Vape is probably the higher priced vapor products reviewed. But its high premium flavors and consistent vapor production make it well worth it. Some consumers have found they can not get enough vapor out of their unit, while others love the taste.
What’s unique about Element Vape? I am frank and simple with you, I must say i do not know. That’s okay though, as the Electric Tobacconist company does a great job describing it on their website. I’ll provide you with a few examples of what I mean.
Initially, it may look like Element Vape has taken the “Age Verification” concept one step further, but it is just a new name for just one of their refillable batteries. I think it is kind of funny an industry leader in electronic nicotine delivery would go this far, because the older design of batteries had that technology to avoid tampering. I’m uncertain why they decided to change it now. At least you now know if your juice or liquid is too old.
The second thing I noticed concerning the website is that we now have a ton of various ways for you to get touching the company. For example, you can get all of their contact information, including their hours of operation, and most importantly, they outline all of their different products. Again, I am not sure why they might do this, other than to provide convenience to the customer. The one thing I could see will be that perhaps the customer service representatives do not communicate aswell with their customers as they should. However, that’s only my opinion, and I’d encourage other consumers to give them a try, because they have a good reputation.
The final thing that I would like to point out in the following paragraphs is their signature confirmation link. Invest the a look at the bottom of every page of the website, you will notice a signature confirmation link. This is used to confirm that you actually ordered their product, and to make sure that you certainly are a legitimate customer. As strange as it may sound, I came across that the Element Vape didn’t use this feature. It really is as if they felt that folks were too trusting to create a purchase without some type of confirmation from their company.
I’m sure that there are many reasons that the Element Vape may not be able to ship to you, and we are unable to find out what they’re. It appears to me that they only sell to locations within the United States, which would include states such as for example Washington, Wisconsin, Minnesota, and Oregon. If they are unable to ship for you, it is probably as you live in one of these states, and they usually do not ship to other areas.
As far as customer service goes, they are as bad as they may possibly get. Even with sending them a money order, they still send us two short non-refundable checks. This really irks me, because when we’ve sent them money, they have sent us three checks for an already established order of theirs. I feel like they are trying to trick us into purchasing more of these products, and we are not going to take action. If they truly wished to give us free shipping, then they would start shipping to the continental US, since we are a customer that buys lots of their juices.
If you want to receive free shipping, then I would recommend that you go online and search the internet for your new vaporizer. I would opt for the Element Vape, as their prices will be the lowest on the market. To be able to see where they are shipping, just head to Google and type in what “element vape” inside the quotes. You’ll then be shown a full page with a lot of different links to undergo. Just make sure that all your links are within the United States, because if you make an effort to send them to your country, you won’t receive the product. There are a great number of great juices out there, but they need to ship to a specific part of the country, so you should know how to locate them.